An Innocent Comment Kills The Deal

A few years ago, a client in Arizona was searching to fill a VP US Sales position. The search was narrowed to two finalists. One lived in New York and the other in Southern California. The final round of interviews included the CEO and two board members. The candidate from NY made a comment she felt was in jest or just off the cuff, however, it was fatal. She rather flippantly said, “It is really hot here. People must be crazy to live here.” The CEO was offended by this comment and felt that someone at this level should be careful with such comments. He was very concerned this kind of comment could turn off a customer.

Moral of this story, be on guard at all times. Even an off the cuff comment can kill a deal.

Words say a lot but the body speaks louder

While doing a search for a VP of Sales, one of the requirements was up to 50% travel. Although the candidate knew this going in, when the subject came up in the interviews he apparently squirmed in his chair and lost eye contact. The client wasn’t convinced that he was really comfortable with this amount of travel. We discussed this with him in detail and in fact he was comfortable with it and had been doing that much travel for some time. He couldn’t explain the reason for their concern. We were able to overcome this with the client, but only after many conversations with the candidate and client; he did in fact get the offer. However, if he had represented himself and not had us to clarify the situation he would never have gotten the offer. Worse yet, he would never have had the chance to address this point.

Just remember, your body may speak louder than your words do, which is another good reason to hire a coach as they can help you with your interviewing style.

IMPACT Hiring Solutions is a retained executive search firm and best practices hiring company. For over thirty years we have been assisting candidates during the hiring process. Our book is designed to help ensure you reduce your time in a job search. You can view this book http://www.impacthiringsolutions.com.

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